NorthShore Care Supply, the company behind NorthShore brand premium adult diapers, will be moving to a new 173,000 square foot facility in Green Oaks, IL, in March 2020. The new building more than doubles the current space and will include NorthShore’s headquarters, U.S. fulfillment center, contact center, research & development as well as quality control lab.

“It’s going to be an exciting year for our company as we complete our relocation and bring online our new fulfillment center with heavy investments in automation & robotics,” says Adam Greenberg, founder and president. “We also have planned investments in new products, advertising campaigns and an educational campaign designed to help end the blame, shame & stigma that exists around incontinence.”

NorthShore focuses on the consumer market where traditional retail brands have eliminated products for moderate to heavy incontinence. “We’ve found that people with heavy incontinence and their caregivers are not only desperate for products that won’t leak all night long, but need someone to talk to without fear of embarrassment,” says Greenberg who is a Board Certified Patient Advocate. “We focus on being as kind and caring as possible to help people return to their normal routine, end constant worry about leaks, and encourage them to seek medical attention which most people delay for many years out of fear and embarrassment.”

“NorthShore’s reputation as a caring company is furthered by regular donations of diapers to those with financial hardships through diaper banks, food pantries and animal shelters.” says Vicki Wolpoff, director of marketing. “Adam and NorthShore are very responsive to the needs of military veterans and contribute to many non-profits supporting research and education for Autism, Alzheimer’s, Cerebral Palsy, Spina Bifida & other genetic disorders.”

“It’s the one-on-one conversations where we let people know they are not alone and that there is help where we are making the most difference,” says Greenberg. “Every day our customers send us notes telling us how our patience and empathy was viewed as kindness that was life-changing for them and their family. It’s very rewarding for our team.”

NorthShore selected Green Oaks for its new facility due to its convenient location adjacent to the tri-state highway and proximity to populations in both northern Illinois and southern Wisconsin. “The Village of Green Oaks has been very welcoming,” says Greenberg. “It has been a nice collaboration and we cannot wait to be part of the community.”